Pioneering Excellence in Corporate Service

Experience Great Tution

We provide you with the exact information neede to equip you with the right ethics of Customer Service.

Talk to our instructors

We give you the opportunity to approach any of our instructors and get the answers to your questions.

Great sopport

We give you one the great supports you can ever get in acquiring knowledge and skills.

Satisfied postings

We post you to one of the best organizations where you’ll exhibit the skills acquired.


Motto: Pioneering excellence in corporate service
Service, Team work, Innovation, Leadership, Excellence!

Ghana Institute of Customer Service (GICS) is a professional body with a core mandate of developing effective human resource through training.

We provide the stimulus for the development of competent and more qualified human resource that will enable companies, institutions and organization in both the public and private sector offer a more efficient and competitive service to meet modern day sophisticated demands and satisfaction of customers.

GICS is a registered and recognized institution that provides effective human resource development training and quality consultancy services. We have enjoyed immaculate success in training graduates, professionals and several staffs of companies for the past years. We have made a mark of growth for several corporate organization and institutions that desire to advance in customer service knowledge and practice. Our research and consulting departments gives us the advantage of knowing the real public expectations and most challenges corporate organizations are faced with.

Our Team

The Strong and Vibrant Management Team Behind Our Success
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Dr. Nii Okang-Daniels

Head of Faculty
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Mr. Nii Kent Odaifio

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